Via Trading is a specialist wholesaler of liquidation merchandise serving thousands of customers in the USA and around the globe. This page explains how to register, place an order, pay for your merchandise, and receive it, along with our sales, shipping, storage, return, and coupon policies. There is no minimum order: just 1 case, pallet, or lot of your choice.
Introduction
Via Trading carries a wide range of liquidation products and supplies individuals and businesses with products at a fraction of their original value. Family-owned and operated, we believe that no customer is too big or too small. Whether you spend $200 or $200,000 with us, we strive to provide you with the best service in the industry. We have no minimum order, just 1 case, pallet, or lot of your choice.
We are open Monday through Friday and emails are monitored 24/7. Your emails will be replied to in a timely manner and you will always have a human to talk to when calling during business hours. We know that selecting a new wholesale supplier can be a tricky process and we would like to facilitate it as much as possible. You are always welcome to call or email with any questions or concerns, and we look forward to working with you!
How to Register
Though you can browse most of our website and products without registering, in order to place an order, generate a shipping quote, set notification preferences, view manifests, and more, you will need to register on our website. If you are visiting us in person and are not already registered, you will be able to easily register on our touch-screen registration kiosks on arrival.
Registration is free, quick, and easy: simply click on the “My Account” link and select “Create New Account”. You will be asked to specify your email, select a password, and enter some basic information. Please feel free to chat live, call, or email us should you need any assistance with your registration.
Products
We carry a wide selection of product categories offered in a variety of product conditions and lot sizes. Given the nature of the liquidation industry and the variety of product conditions, lot sizes, and assortments available, we realize it can be challenging to easily understand everything we have to offer, so we have grouped our listings into the following types:
Department Store & Manufacturer Programs (Manifested)
Department store, manufacturer, or other manifested liquidation programs we offer. All listings are manifested and sold as a % of value with varying lot prices. Many programs have listings starting from $300.
Use the price filter to see programs with available loads within a price range. Check out the Load Center to view all program listings in one centralized location. Additional manifested listings will also be available through LiquidateNow Make An Offer.
- Ordering: select 1 or more loads from the program(s) you wish to purchase
- Lot sizes: varies from 1-pallet lots to full truckloads or more
- FOB: multiple FOB points available
Department Store & Manufacturer Programs (Unmanifested)
Department store, manufacturer, or other unmanifested liquidation programs we offer. All listings are unmanifested and sold at a flat price per pallet or flat price per truckload. Check out the Load Center to view all program listings in one centralized location.
- Ordering: select 1 or more loads from the program(s) you wish to purchase
- Lot sizes: typically full truckloads; varies from 1-pallet lots to full truckloads or more
- FOB: multiple FOB points available
Assorted Case Packs
A selection of assorted case packs across a variety of different product categories.
- Lot sizes: 1 case and up
- FOB: Los Angeles (Via Trading facility)
Single & Multi Pallet Flat Priced Lots
A selection of single and multi pallet flat priced liquidation lots. Some listings may be on sale or offer volume discounts.
- Lot sizes: from 1 pallet
- FOB: Los Angeles (Via Trading facility)
LiquidateNow | Make an Offer Liquidation Lots
A selection of mostly opportunistic liquidation lots from our LiquidateNow services. Make an offer or purchase immediately at listed prices.
- Lot sizes: from 1 pallet
- FOB: multiple FOB points
Master Case A-La-Carte Cosmetics
A large selection of branded L’Oreal, Maybelline, Revlon, Essie, NYX, and other cosmetic brands available to be purchased a-la-carte.
- Lot sizes: 1 master case (generally 144 units)
How to Order
Our aim is to make the process simple and easy when it comes to placing an order with us. Payment information and instructions will be sent to you based on your preferred method of payment. Via Trading does not accept online payments.
If you are a new customer and the order is being shipped within CA, you will also receive a reseller’s permit form to complete if you have a reseller’s permit. If you do not have a reseller’s permit, you can still place your order and regular sales tax will apply. New customers will also receive our Conditions of Purchase agreement which you will need to read, agree to, and sign.
Orders can be placed:
In Person
We welcome customers to our facility. Visit our warehouse anytime during our business hours 5 days a week and purchase the merchandise in person. Own pick-up is available, or we can ship the products to you for an additional fee. See the Facility Visits section below for more information.
Online
In order to place an order online you must first be registered on our website. Once registered, simply browse through our product listings and select “Add to Cart” for items you wish to order. Once your order is submitted to us, your Account Manager will promptly be in touch to review the order with you and process it for shipment.
By Phone
To place an order by phone, please call us at 877-202-3616 (or +1-973-273-2110 from overseas).
By Fax
To place an order by fax, please fax us at 877-677-5975 (or +1-973-273-2110 from overseas) with what you would like to order.
Using Our Live Chat
Click the live chat link from our website when online.
Payment Options
All goods must be paid for in full prior to shipment or pick-up. We do not offer C.O.D. shipments. A 3% fee applies to credit card and/or PayPal payments. Depending on the order amount, the types of goods being purchased, and the destination of the goods, we may require additional information from you for the card holder’s protection. Any such requirements will be communicated to you by your Account Manager.
Overseas orders cannot usually be paid by credit card. Via Trading reserves the right to refuse credit card payments for certain domestic orders. Checks and PayPal eCheck payments are accepted, but your order will only ship after the payment clears.
We accept:
- Major credit cards
- Debit cards (in person)
- Cash (in person)
- Checks
- Money orders
- Bank deposits
- Wire transfer
- ACH (Automated Clearing House, typically referring to funds withdrawn from or paid to your bank account)
- PayPal
- Zelle
- Venmo
- Other financing options
Sales Policy
Unless otherwise agreed, all orders must be paid in full within 48 hours. All goods are sold AS-IS. Seller makes no guarantee or warranty, express or implied and without limitations, of merchandise fitness or marketability. All sales are final. No returns, refunds, or exchanges.
Via Trading works with a variety of different product conditions and will always stand by our listings and aim to advertise products properly and as accurately as possible. Many of our listings are untested customer return loads, and as such the product conditions of the items inside the load can vary greatly.
In the liquidation industry, such AS-IS policies are common. In order to reduce costs and keep selling prices low, more often than not liquidated merchandise is bundled together and sold in bulk. Often, different product conditions will be mixed within the same load. Via Trading will either re-process these bulk loads into smaller wholesale lots or offer them for sale in their entirety to customers. Some lots might be fully manifested down to the size and color while others might be partially manifested, just summarized, or completely unmanifested. When working with assorted bulk or smaller wholesale lots it can be very challenging to be specific about:
- The condition of all items
- The number of units in any particular pallet or load
- The exact retail or wholesale value of the lot
- The manifest or list of items the load or pallet includes
- The exact working rate or defective rate of the items
- The exact size or color runs
- The exact discrepancies to be expected
There is a real risk in purchasing customer returns and, to a lesser extent, liquidation merchandise. Customers need to fully assume this risk prior to placing an order. Learn more about the different product conditions we offer and what you can expect to receive. Beginners in the industry should also find our customer case studies very useful.
Shipping Policy
We offer extremely competitive domestic as well as global shipping rates. Own pick-up is also available, either in person or by sending your carrier. Read more about shipping and the options available, and learn how to get online shipping quotes through our website features.
Facility Visits
Via Trading welcomes and encourages customers to visit our liquidation facility during business hours, Monday through Friday from 8am to 6pm. No appointment is necessary, and ample parking as well as own pick-up is available.
Close to 800 pallets pass through our facility each day, with many not being available for purchase online due to not having sufficient volume, not being able to set proper expectations, contractual obligations, or other reasons. Customers who visit our facility can have a much larger selection of single pallets to choose from than what is listed online. You must register to visit our facility, but if you are not already registered you may do so in person.
Facility Features
- Over 10,000 pallets
- Showroom with sample merchandise
- Waiting room for children with arcades
- Wifi
- Computers
- ATM
- Parking and self-loading space
- Food vendors
Safety Notice
We have a couple of rules regarding visits to our facilities to ensure we maintain a safe and efficient environment. Please note that you are responsible for ensuring all members of your party abide by safety rules and procedures. Heavy machinery as well as electric pallet jacks are used in the facility and the parking area. Customer safety is of greatest priority and we ask you to please read and abide by our safety procedures. Visitors persistently not abiding by our safety policies will be politely asked to leave the premises.
- Kids must be with parents at all times
- No walking between pallets
- No climbing on pallets
- No touching equipment
- No running
- No roughhousing
- No rollerblading
Visitor Rules
Please note that you are responsible for ensuring all members of your party abide by our visitor rules. Please help us maintain the integrity of the merchandise and a clean and efficient environment for all customers. Visitors persistently not abiding by our visitor rules will be politely asked to leave the premises.
- Don’t break the shrink wrap on pallets
- Do not make holes in boxes or pallets
- Do not open boxes
- Do not remove labels from pallets
- Don’t move items from one pallet to another
- Do not dig through pallets
- Uncover only one pallet at a time
- Report spills to warehouse personnel
- Recover pallets once you are done looking
- Do not leave trash on the ground or on pallets
- Do not bring pets into the warehouse
Self-Pick Up
Self-pick up is available from our cash & carry facility. See our shipping information page for more details about picking up goods in person.
Events
Via Trading holds live monthly events at our facility:
Auction
1st & 3rd Thursday of every month.
Raffle
Every 4th Thursday.
Storage Policy
Via Trading does not offer storage services. All products must be picked up within 48 hours of being released if you are handling your own shipping. Via Trading reserves the right to dispose of merchandise that is not picked up in a timely manner; however, we will always do our best to communicate with the customer prior to disposing of the merchandise.
Return Policy
Please note all goods are sold As-Is and all sales are final.
Via Trading does not offer any guarantees on the merchandise we offer and there are no exchanges or returns possible. Having said that, we are not perfect and unintentional mistakes can occasionally happen. If you ordered a case of clothing and we shipped you a case of toys, or if you ordered 250 units of cosmetics and received 200, we will make up for that. If you ordered New Overstock merchandise and received Customer Returns in error, you will be fully compensated.
However, if you ordered a load with 3,973 units and you received 3,965, then we will probably inform you that occasionally discrepancies do exist in manifests and one should take that into account when working with such goods. If you ordered a customer return kitchen pallet and received some defective units, we will probably inform you that customer return pallets can and do include a percentage of defective units.
If you ever have any issues or concerns with your orders, please do call or email us and we will always strive to resolve your issue quickly and fairly, with the aim of making sure our customers are always satisfied in their experience dealing with us.
Coupon Policy
Unless otherwise stated, any and all coupons found online, received by email, in print publications, or handed out in person have the following conditions. Thank you for your understanding and cooperation!
- One-time use per customer
- Must be used within the date range specified (if specified)
- Cannot be combined with any other offer or discount
- Non-transferable
- Not redeemable for cash
- Not applicable to sales event merchandise